Lowe's Home Improvement is a well-known brand that provides a range of home improvement products and services. Established in 1946, the brand operates more than 2,200 stores across the United States, Canada, and Mexico. Lowe's Home Improvement offers a broad selection of products, including appliances, tools, paint, lumber, and more, all designed to enhance the beauty and functionality of homes. With a focus on quality, innovation, and personalized service, Lowe's Home Improvement strives to offer its customers exceptional value through its competitive prices and top-notch customer service. The brand boasts a knowledgeable and experienced team of professionals who are always readily available to assist customers with their specific home improvement needs. Lowe's Home Improvement is committed to providing an enjoyable and stress-free shopping experience to its patrons and continues to be a go-to destination for those seeking quality home improvement solutions.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
So when you order a pallet ot redi mix you get a discount, then lowes charges u 23.00 and change for the pallet not so bad untill u find out u have to return yourself to fet your money back! I live forty miles from lowes. my truck gets 18 miles to a gallon 2.5 gallons each way@ 3.27 a gallon x5=16.30 the sad part, they drive past my house twice a week for deliveries. Ive ordered 4 pallets of redi mix. No matter what they will get that discount back! They suck!!! Bad buissiness practice in my opinion! Get me once shame on u get me twice shame on me!
The young lady in the paint dept this afternoon, I wish I had remembered her name was so helpful, kind and patient...
Normally I shop at Home Depot. But I was not disappointed at all shopping with Lowes. Awesome customer service. Will be shopping at Lowes from now on. Thanks to everyone for being so friendly and willing to help.
They need to learn what they have, where it is, & get a customer-oriented attitude. That's a great part of staying in business. It's terrible to go into the store, look for something, then ask an employee after you track one down...then be sent to the wrong place...not once, but three times in a row!!! That's the type service Troy's Lowe's has been giving for quiet a while. Bottom line: They all need retraining or replaced!
I was warmly greeted when I walked in and the associates help me load my wood and kindly asked if there was anything else they could assist me with .. best experience ever
Most of the time the employees are friendly and helpful. Sometimes at the end of the day you aren't able to get any help.
I love Lowe’s here in troy. Micheal is a very professional sales person. He is always so patient when helping customers.
I called Lowes in Troy Alabama 17 times over the course of 125 miles to reschedule a delivery. The automated system is junk. It is nearly impossible to speak to someone. Everytime the system tried to connect me to someone that can help with a delivery schedule the system hung up. The phone rang for 3 minutes straight nobody answered, was on hold over 15 minutes nobody answered. I ended up having to call corporate who was very helpful with cancelling a $6000.00 order that could of been rescheduled but after 2.5hrs or attempting to speak to an associate cancelling was the best option. I went to The Home Depot and recommend others to do the same.
Location
1421 US-231, Troy, AL 36081, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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